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Client Support Services

We always strive to find new ways to stay in touch with our clients. To better serve you, this Client Support portal has been setup with both technical and customer service information.

Need help… like, now?


  1. Obtain a 6-digit PIN code from us. Call us at (513) 793-7117 if you need a PIN.
  2. Enter your 6-digit PIN code into the input area next to the red Rescue button at the top of any ComputerPerson.com page.
  3. Click the Rescue button to download the LogMeIn Rescue file to your computer

  4. Once your browser finishes downloading the file, you must click on the file in the downloads window to launch it.
  5. Once the program installs, you should see the LogMeIn Rescue support window. Success!