Managed IT Services: PRO-Active Support Packages
Overview
Why do you need our service?
With our experience, we have exposed where the traditional methods of support have left businesses vulnerable. With the onslaught of Internet predators attacking business networks daily, those vulnerabilities are exploited more and more, putting mission critical software and data at risk. At the same time, unprofessional Internet content has become an enormous distraction, further impacting productivity and downtime.
Preventing vs. Reacting
Reacting to these problems after they have already occured is no longer an option. A more proactive approach is required to truly keep your operation running smoothly.
That is where our PRO-Active Support packages fit in. By implementing proven technology to protect networks and reduce Internet distractions, we have enhanced business productivity, while preventing downtime and data loss.
Server Monitoring and PC/Server Support
We back that up by fully monitoring all mission critical components of your network, and provide excellent onsite and remote support to all your workstations and servers.
Included with our packages:
- High End Firewall, which prevents spyware, trojans and intrusion at the gateway level.
- All software and support renewals related to the firewall over the course of the term agreement.
- PC/Server Remote and Onsite support
- Standard or Premium Internet Content Filtering
| Services | Lite | Basic | Premium |
| Hardware: High End Firewall (Installation Included) |  |
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| Network Level(Firewall) Antivirus / Spyware Prevention | |
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| Network Level (Firewall) Intrusion Detection and Prevention | |
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| Remote Control for Remote Support (Software Included) | |
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| Network Level (Firewall) Complete Antivirus for servers / PCs | |
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| Point-to-Point, Firewall-to-Firewall VPN Tunnels | |
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| Free implemenation with 3 year term | |
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| Monthly technical consulting hours based on device count/support level | None | |
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| Network Level (Firewall) Internet Content Filtering | Minimum | Minimum | Complete |
| Server / Device Monitoring | Optional | Optional | |
| Monthly Rate per PC | $25 /month | $55 /month | $75 /month |
| Overage Hourly Rate | $110 /hour | $85 /hour | $75 /hour |
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| Software Level VPN | Optional | ||
| Premium Data Center Colocation | Optional | ||
| Workstation/Server Offsite Hosted Backup | Optional | ||
| Exchange Server Shared Hosting | Optional | ||
| Pricing | |||
| Use our Pricing Estimator to determine your monthly costs | Click here for an Estimate | ||
Pricing
Our Lite package starts at $100 / month for 4 devices (minimum), with free implementation and cleanup with a 3 year term.
